Much is made of the impact digital technology is having on the business world – but how much value can artificial intelligence (AI), blockchain and machine learning really add for small business operators?
At all levels of the enterprise – from small through to corporations – ways of doing, thinking and being in business now employ digital technology. A 2017 report by Deloitte Access Economics, based on a national survey of over 1500 small businesses, found SMBs with advanced levels of digital engagement are 50 per cent more likely to be growing revenue and earn 60 per cent more revenue per employee.