TalentVine

TalentVine is an outsourced recruitment marketplace that brings transparency and efficiency to the hiring process. By helping businesses connect with the right recruiters, TalentVine simplifies recruitment in an industry often criticised for its complexity. 

Opportunity 

As CEO, Justin Falk found himself tied up in a growing list of administrative tasks — scheduling, reporting, data management, and day-to-day coordination. While important, these responsibilities were taking his time away from strategy, growth, and leading the business. 

TalentVine needed support that could: 

• Handle operational tasks reliably 

• Understand the pace and demands of the recruitment industry 

• Free up leadership time without adding the cost burden of local hiring

Strategy 

hammerjack worked with TalentVine to design a support model that balanced cost-efficiency with quality. This included: 

• Recruiting and onboarding a dedicated Virtual Assistant with the right skills and adaptability 

• Assigning a dedicated account manager as a single point of contact to oversee performance and provide ongoing support 

• Building processes to ensure consistency and regular performance reviews

Solution 

The VA took on a wide range of tasks, from scheduling and correspondence to preparing reports and managing data. With the account manager in place, communication stayed streamlined and the VA’s output remained consistent over time. 

Results 

• Leadership focus regained: Justin was able to step away from administration and spend more time on growth and client strategy. 

• Sustained performance: The offshore support team has delivered strong results for over a year with consistent quality. 

• Cost savings: TalentVine accessed skilled support without the overheads of hiring locally. 

Client Testimonial

“Having hammerjack provide a Virtual Assistant and ongoing account management has been a game changer. It’s taken the day-to-day admin off my plate, allowing me to focus on growing TalentVine and supporting our clients. The quality of support has been consistent, and the structure makes it simple to manage.” 

 — Justin Falk, CEO, TalentVine

With offshore support in place, TalentVine’s leadership is free to focus on what matters most: driving growth and delivering value to clients. 

Looking to reduce your workload and scale smarter? Let’s talk about how hammerjack can help.