Admin Assistant (ACF0002)

As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office. Your responsibilities will include managing correspondence, scheduling appointments, maintaining records, and providing general administrative support to our team.


  • Prepare and Arrange Internal Filing System (Creating Folders/Client Docs).
  • Filing of Documents (Paperless) into the Database.
  • Updating and Maintaining client details.
  • Prepare client letter templates.
  • Send out completed documents (Adobe Sign).
  • Assist in the preparation of Insurance Quotations using online systems.
  • Manage CRM system.
  • Take messages on client’s email inquiries and direct them to the correct staff.
  • Management of other general email inquiries and inboxes.
  • Other ad hoc admin tasks.


  • Have finished tertiary education (ideally in finance, but not required).
  • Detail oriented.
  • Background in an administration role for no less than 2 years.
  • General insurance experience is beneficial.
  • Strong organisational, project management, and problem-solving skills with implacable multitasking abilities.
  • English fluency with excellent written & verbal communication.
  • Proficient in Google Suite (Drive, Docs, Sheets) & MS Office applications.
  • Ability to follow processes and work independently.
  • Proven ability to absorb new business terminology and processes.
  • Mandarin language proficiency is a great advantage, but not required.