As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office. Your responsibilities will include managing correspondence, scheduling appointments, maintaining records, and providing general administrative support to our team.
DUTIES AND RESPONSIBILITIES
- Prepare and Arrange Internal Filing System (Creating Folders/Client Docs).
- Filing of Documents (Paperless) into the Database.
- Updating and Maintaining client details.
- Prepare client letter templates.
- Send out completed documents (Adobe Sign).
- Assist in the preparation of Insurance Quotations using online systems.
- Manage CRM system.
- Take messages on client’s email inquiries and direct them to the correct staff.
- Management of other general email inquiries and inboxes.
- Other ad hoc admin tasks.
QUALIFICATIONS
- Have finished tertiary education (ideally in finance, but not required).
- Detail oriented.
- Background in an administration role for no less than 2 years.
- General insurance experience is beneficial.
- Strong organisational, project management, and problem-solving skills with implacable multitasking abilities.
- English fluency with excellent written & verbal communication.
- Proficient in Google Suite (Drive, Docs, Sheets) & MS Office applications.
- Ability to follow processes and work independently.
- Proven ability to absorb new business terminology and processes.
- Mandarin language proficiency is a great advantage, but not required.
