The Admin Assistant will handle customer inquiries, coordinate schedules, manage invoicing, and support bookkeeping. This role requires strong organizational skills, attention to detail, and effective communication to maintain smooth operations and client satisfaction.
DUTIES AND RESPONSIBILITIES
- Answering incoming calls and communicating sales enquiries with customers both on the phone and via email.
- Coordinating and scheduling jobs in Outlook calendar.
- Checking timesheets, invoicing, accounts, and bookkeeping.
- Assessing jobs and preparing basic quotes.
- Follow procedures and implement new ones as required.
- Job tracking and database maintenance.
- Maintaining active and open channel of communication between all team members.
QUALIFICATIONS
- High-level attention to detail and excellent organization skills.
- Ability to problem solve, be a self-starter, and think on the run.
- Remember details with excellent verbal and written communication skills.
- Capable of managing priorities and a complex calendar.
- Experience in invoicing, bookkeeping, and basic quoting.
- Experience with Office365, Outlook and Xero.
- Highly organized.
- A strong communicator.
- Diligently follow systems and processes.
Customer Focus
- Actively seeks to understand and deliver client needs, expectations, and level of satisfaction
- Able to maintain good relationships with clients and other stakeholders
- Pro-actively seeks solutions for clients
- Experience in working with an Australian construction company is a plus.
