DUTIES AND RESPONSIBILITIES
Main Responsibilities
- Generate daily customer invoices (approx. 2500 invoices per month) and monthly reconciliation
- Maximise cashflow through effective collection procedures
- Accurate allocation of customer receipts, EFT, and Paypal including daily bank reconciliation
- Customer account/contract set-up and credit check
- Maintain customer website including uploading supporting documents, invoices and maintaining reasonable billing cycles
- Follow up and coordinate the resolution of any unprocessed credits and overdue invoices
- Attend to customer enquiries and resolve invoice discrepancies
- Monthly debtor review including recommendation for overdue accounts
- End of month reporting and adhoc duties as requested
QUALIFICATIONS
- Certificate/TAFE qualifications in bookkeeping/accounting or other related business administration or equivalent business experience is advantageous
- Ability to read and understand financial information and easily identify issues and know how to solve them
- Exceptional customer service and dispute resolution skills
- Strong desire to learn and can-do attitude
- High level of attention to detail with a passion for completing quality work to the right standard every time
- Intermediate to advanced MS Office Skills including Excel and Outlook
- Working knowledge of SAP is required
- Excellent verbal and written communication skills with ability to liaise with various stakeholders
- Ability to work independently under pressure in a collaborative team environment