Virtual Admin Assistants

Our Virtual Admin Assistant is responsible for providing administrative support to clients remotely, typically from a home office. They perform a variety of tasks, such as managing emails, scheduling appointments, and organising files, and use digital communication tools to collaborate with clients and colleagues.


  • Excellent Verbal and Written Skills.
  • Intermediate to Advanced Computer Skills including Microsoft Office: Outlook, Word, Excel.
  • Confident with the use of Web Based Programs.
  • Strong Typing skills.
  • Ability to understand new systems and programs.
  • Strong organisation, problem-solving and multi-tasking abilities.
  • Accept instructions and complete tasks in a timely and efficient manner with attention to detail.
  • Ability to liaise with other Team Members but work independently.
  • Insurance experience would be beneficial.
  • Experience with Content Relationship Management Programs is desirable.


    • Arrange Insurance Quotations using a Web Based System.
    • Preparation of Client Invoices and Insurance Schedules.
    • Preparation of New Business and Renewal Documents.
    • Claims Management in CRM (Office Tech)
    • Client management in CRM (Office Tech)
    • Prepare and arrange Internal Filing System (Creating Files and Client Documents)
    • Filing of Documents (paperless) into system.
    • Updating and Maintaining Client Details.
    • Manage and maintain accurate records of all correspondence and electronic communication with clients with a high attention to detail.
    • Maintain clear and concise notes.