About Mayflower Consulting
Mayflower Consulting works at the intersection of compliance, technology and people. Our clients include global fund managers and medium to large superannuation funds across Australia. We specialise in PDS and product management, consulting and strategy, communications and change management – highly technical, high stakes work where accuracy, consistency and turnaround time are non-negotiable.
Before Partnering with hammerjack
As a boutique consultancy, we operate with a lean but highly skilled team. The nature of our work, particularly around Product Disclosure Statement (PDS) production and technical communications, means that demand can be intense and deadline driven. We were finding it increasingly difficult to absorb that workload within our core team without compromising quality or placing unsustainable pressure on our people.
The reality of employing staff in Australia also weighed heavily on the decision. When you factor in hourly rates, superannuation, insurances, leave entitlements and all the associated on-costs, growing your local headcount is a significant financial commitment and one that's hard to justify for roles that are critical but don't necessarily need to be based here. We wanted a smarter solution, and a provider who would handle all that complexity for us, so we could focus on the work rather than the administration of employment.
We needed people who could embed into our workflows and operate as true team members, not contractors working at arm's length. That's what prompted us to explore offshore staffing, and ultimately, to reach out to hammerjack.
Why We Chose hammerjack
What set hammerjack apart was the way they approached the conversation from the very beginning. They took the time to understand our business, our clients and the specific skills we needed, rather than just presenting us with a shortlist of available candidates. The process felt collaborative and considered.
The transparency in their model was also a real point of difference. There were no hidden fees and no surprises, just a clear, straightforward structure. For a business like ours, where trust and integrity underpin everything we do, that alignment of values mattered enormously.
How the Partnership Works Today
Through hammerjack, we brought on two Technical Communications Analysts - Cheli and Oli - and both have become genuinely integral members of the Mayflower team.
Cheli brings over seven years of experience in financial services content management, with a sharp focus on usability and customer experience. Oli has a strong background in content writing, editing and communications. Together, they support our PDS production work, technical document writing and editing, and communications output, working directly with our team using our tools, our processes and our standards.
Day-to-day, communication is seamless. They're present in all of our team meetings and are responsive and proactive. There's no sense of distance and work as our colleagues, not outsourced resources.
hammerjack's Impact on Our Business
The difference Cheli and Oli have made is hard to overstate. Our capacity to take on and deliver high-quality work has grown significantly, without adding pressure to our Australian-based team. The consistency and attention to detail they bring to every piece of work means we can trust the output. Our senior team has been freed up to focus on higher-order strategic and client-facing work.
We are genuinely proud to have Cheli and Oli as part of the Mayflower team. They care deeply about the work and about our clients, and they bring a warmth and professionalism that fits perfectly with our culture. Both are committed to ongoing learning, consistently building their knowledge of our business and growing with us every day. What's more, they regularly bring fresh ideas and new perspectives to the table, which has been a wonderful and unexpected bonus. Last year we were lucky enough to fly them both over to Australia for our Strategy Day and meeting them in person was a real highlight and a reminder that this is a true team, regardless of geography.
Learn how hammerjack supports businesses in building teams that adapt as roles evolve: hammerjack.com.au/contact
About hammerjack
hammerjack helps businesses build offshore teams in the Philippines that feel like their own. Australian and Philippine-owned, we support small and mid-sized companies by providing skilled professionals aligned to their systems, culture, and goals.
Our dedicated staffing model gives you long-term team members while we manage HR, IT, compliance, and day-to-day support. With 93% staff retention and ranked #8 Best Workplace in the Philippines, we focus on building teams that stay and perform consistently.
Teams operate within ISO 27001-certified environments, backed by enterprise-grade IT and full compliance, so you can scale with confidence.
We believe outsourcing isn’t just about saving costs. It’s about building capacity and continuity. That’s how we’re redefining what it means to scale globally.