Skip to content

KEEP YOUR INFRASTRUCTURE RUNNING WITH AN OFFSHORE CLOUD ENGINEER

Free your engineering team from infrastructure firefighting, protect uptime, and keep deployments moving with a dedicated offshore Cloud Engineer in the Philippines.

Hire Staff Now Download Role Overview
WEBSITE PHOTOS - INDUSTRY (12)
  • Free up your core team
  • Lower operating costs
  • Capacity to grow
300+
Businesses Helped
1k+
Skilled Professionals
20 days
Avg time to hire
97%
Staff Retention
THE BUSINESS CHALLENGE

Solving broking capacity

bottlenecks

Insurance and mortgage brokers face constant pressure to grow portfolios while maintaining strict compliance and service standards. However, senior onshore brokers often spend up to 40% of their working hours on administrative back-office tasks rather than advising clients and closing new business.

Common bottlenecks include:

rising-costs

Margins under pressure?

High onshore labor costs making administrative hiring unsustainable

team-burnout

Core team stretched thin?

Onshore broker burnout caused by repetitive data entry and document processing

high-turnover

Delayed customer service?

Delayed renewal processing and quote generation due to capacity limits

hiring-bottlenecks

Hiring hurdles?

Difficulty finding and retaining qualified talent locally

THE BUSINESS CHALLENGE

SOLVING CLOUD INFRASTRUCTURE BOTTLENECKS 

Growing platforms need constant infrastructure attention, from scaling and deployments through to monitoring and incident response. However, small engineering teams often can't keep up with both feature work and infrastructure demands, and reliability suffers as a result.

Common bottlenecks include:

rising-costs

Margins under pressure?

High cost of hiring senior local cloud engineers

team-burnout

Core team stretched thin?

Engineers pulled to infrastructure instead of product work

high-turnover

Delayed customer service?

Slow deployments and outages frustrating customers and teams

hiring-bottlenecks

Hiring hurdles?

Difficulty finding and retaining qualified cloud talent locally

The role

Role overview & what you get

A dedicated offshore Cloud Engineer manages infrastructure, deployments, and monitoring day to day, keeping your platform reliable so your local team can focus on architecture and product priorities.

Build your team
01 Cloud Infrastructure Management
  • Provisioning and maintaining cloud infrastructure across compute, storage, and networking
  • Managing infrastructure as code using tools such as Terraform or CloudFormation
  • Monitoring infrastructure health, uptime, and performance
  • Scaling infrastructure to meet demand and manage costs
02 Deployment & CI/CD
  • Building and maintaining CI/CD pipelines for automated deployment
  • Managing environments across development, staging, and production
  • Troubleshooting deployment failures and rolling back releases when needed
  • Automating routine infrastructure and deployment tasks
03 Security & Compliance Support
  • Applying security patches and configuration updates across cloud environments
  • Managing access controls, secrets, and credentials within defined policies
  • Monitoring for security alerts and escalating incidents
  • Maintaining documentation for infrastructure and compliance audits
04 Monitoring & Incident Response
  • Setting up and maintaining monitoring, logging, and alerting systems
  • Responding to infrastructure incidents and performing root cause analysis
  • Maintaining runbooks and incident response documentation
  • Supporting disaster recovery and backup processes
Build your team
THE HAMMERJACK SOLUTION

Support built around your product team

We help you build a dedicated offshore infrastructure capability. By pairing your onshore engineering team with a specialised offshore Cloud Engineer in the Philippines, you remove operational friction, lower operating overhead, and create real operational leverage.

What could your business achieve with the right team behind it?

Onshore

What stays with your team

  • Cloud architecture decisions
  • Security policy and sign-off
  • Vendor and cost strategy
  • Incident escalation ownership
Offshore

What your hammerjack team handles

  • Infrastructure provisioning
  • CI/CD pipeline management
  • Monitoring and alerting
  • Incident response support
Book an Advisory Call
HOW IT WORKS

Offshore that works. Real leverage.

icon_start_with_you
Understanding what you are solving for

We start with where your team is stretched, then build a plan around your budget, timeline, and the roles that would give you the most room.

icon_dedicated_account_manager
Finding the right talent

Our in-house recruiters source degree-qualified, experienced professionals, screened and tested for skill and long-term cultural fit with your brokers.

icon_smooth_setup
Full support for you and your staff

A dedicated Customer Success Manager and People & Culture partner look after the relationship on both sides, so your team stays engaged and aligned.

icon_new_hire_goes_live
Get real offshore value

We handle the employment, HR, IT, and compliance infrastructure. You keep control of the work, and get back capacity to grow.

FAQ

Will offshore admin staff follow our processes?
Yes. Staff are trained on your systems and workflows.
Can roles align to our operating hours?
Yes. Working hours can be structured to suit your needs.
Is offshore admin suitable for long-term roles?
 Yes. Teams are built for stability and continuity.

Don't just take our word for it

Real results, real partners. Discover how businesses like yours solved challenges and grew with us.

Tell us the roles you need filled

We'll handle the rest.