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KEEP YOUR PAYROLL ACCURATE WITH AN OFFSHORE PAYROLL OFFICER

Free your team from payroll processing and compliance admin, and pay your people accurately and on time with a dedicated offshore Payroll Officer in the Philippines.

Accounting Display - Management Accountant
  • Free up your core team
  • Lower operating costs
  • Capacity to grow
300+
Businesses Helped
1k+
Skilled Professionals
20 days
Avg time to hire
97%
Staff Retention
THE BUSINESS CHALLENGE

Solving broking capacity

bottlenecks

Insurance and mortgage brokers face constant pressure to grow portfolios while maintaining strict compliance and service standards. However, senior onshore brokers often spend up to 40% of their working hours on administrative back-office tasks rather than advising clients and closing new business.

Common bottlenecks include:

rising-costs

Margins under pressure?

High onshore labor costs making administrative hiring unsustainable

team-burnout

Core team stretched thin?

Onshore broker burnout caused by repetitive data entry and document processing

high-turnover

Delayed customer service?

Delayed renewal processing and quote generation due to capacity limits

hiring-bottlenecks

Hiring hurdles?

Difficulty finding and retaining qualified talent locally

THE BUSINESS CHALLENGE

SOLVING PAYROLL
BOTTLENECKS 

Growing businesses run payroll for more people and pay conditions than a local team can manage cleanly. However, payroll compliance keeps changing, and processing errors or missed deadlines quickly become expensive to fix.

Common bottlenecks include:

rising-costs

Margins under pressure?

High cost of hiring a dedicated local payroll officer

team-burnout

Core team stretched thin?

Finance staff pulled into payroll instead of other work

high-turnover

Delayed customer service?

Payroll errors and late payments frustrating your people

hiring-bottlenecks

Hiring hurdles?

Difficulty finding reliable payroll talent in a tight market

The role

Role overview & what you get

A dedicated offshore Payroll Officer manages payroll processing, compliance, and entitlements end to end, keeping your people paid accurately and on time so your local team isn't scrambling before every pay run.

01 Payroll Processing
  • Processing payroll runs accurately and on time each cycle
  • Calculating and applying pay, allowances, overtime, and deductions
  • Processing new starters, terminations, and pay changes
  • Managing timesheet approvals and payroll cut-offs
02 Superannuation & Compliance
  • Calculating and processing superannuation guarantee payments
  • Preparing and lodging Single Touch Payroll (STP) reports
  • Maintaining compliance with PAYG withholding requirements
  • Keeping payroll records aligned with relevant awards and agreements
03 Leave & Entitlements Management
  • Processing leave requests and maintaining accurate leave balances
  • Calculating termination payments and leave entitlements
  • Maintaining records for annual, personal, and long service leave
  • Responding to employee queries on entitlements
04 Reconciliation & Reporting
  • Reconciling payroll accounts to the general ledger
  • Preparing payroll reports for management and audit purposes
  • Reconciling payroll tax and workers compensation obligations
  • Supporting EOFY payment summaries and reconciliations
THE HAMMERJACK SOLUTION

Support built around your BUSINESS

We help you build a dedicated offshore support model. By pairing your onshore team with a specialised offshore Payroll Officer in the Philippines, you remove processing friction, lower operating overhead, and create real operational leverage.

What could your business achieve with the right team behind it?

Onshore

What stays with your team

  • Salary and remuneration decisions
  • Award interpretation disputes
  • Termination decisions
  • High-risk approvals
Offshore

What your hammerjack team handles

  • Payroll processing
  • Super and STP compliance
  • Leave and entitlements admin
  • Reconciliation and reporting
HOW IT WORKS

Offshore that works. Real leverage.

icon_start_with_you
Understanding what you are solving for

We start with where your team is stretched, then build a plan around your budget, timeline, and the roles that would give you the most room.

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Finding the right talent

Our in-house recruiters source degree-qualified, experienced professionals, screened and tested for skill and long-term cultural fit with your brokers.

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Full support for you and your staff

A dedicated Customer Success Manager and People & Culture partner look after the relationship on both sides, so your team stays engaged and aligned.

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Get real offshore value

We handle the employment, HR, IT, and compliance infrastructure. You keep control of the work, and get back capacity to grow.

FAQ

Will offshore admin staff follow our processes?
Yes. Staff are trained on your systems and workflows.
Can roles align to our operating hours?
Yes. Working hours can be structured to suit your needs.
Is offshore admin suitable for long-term roles?
 Yes. Teams are built for stability and continuity.

Tell us the roles you need filled

We'll handle the rest.