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Free your team from purchase orders and supplier follow-up, keep materials arriving on time, and stop jobs stalling on stock with a dedicated offshore Procurement Coordinator in the Philippines.
Insurance and mortgage brokers face constant pressure to grow portfolios while maintaining strict compliance and service standards. However, senior onshore brokers often spend up to 40% of their working hours on administrative back-office tasks rather than advising clients and closing new business.
Common bottlenecks include:
Margins under pressure?
High onshore labor costs making administrative hiring unsustainable
Core team stretched thin?
Onshore broker burnout caused by repetitive data entry and document processing
Delayed customer service?
Delayed renewal processing and quote generation due to capacity limits
Hiring hurdles?
Difficulty finding and retaining qualified talent locally
Trade businesses rely on the right materials turning up at the right job at the right time. However, purchase orders and supplier follow-up often get pushed behind other work, and jobs stall waiting on stock that should already be on site.
Common bottlenecks include:
Margins under pressure?
High cost of hiring a dedicated local procurement coordinator
Core team stretched thin?
Office staff pulled into ordering instead of other admin
Delayed customer service?
Jobs delayed waiting on materials and deliveries
Hiring hurdles?
Difficulty finding procurement talent in a tight market
The role
A dedicated offshore Procurement Coordinator manages purchase orders, supplier follow-up, and materials tracking end to end, keeping the right stock on site so jobs don't stall waiting on deliveries.
Certificate or diploma in Business Administration, Supply Chain, or a related discipline, or equivalent experience
Experience managing purchase orders and supplier coordination for trade or construction businesses
Proficiency in common trades job management and procurement platforms (such as ServiceM8, Tradify, SimPRO, or Xero)
High proficiency in written and spoken English for supplier correspondence
Strong organisation, attention to detail, and persistence following up on orders and deliveries
We help you build a dedicated offshore support model. By pairing your onshore team with a specialised offshore Procurement Coordinator in the Philippines, you remove ordering friction, lower operating overhead, and create real operational leverage.
What could your business achieve with the right team behind it?
We start with where your team is stretched, then build a plan around your budget, timeline, and the roles that would give you the most room.
Our in-house recruiters source degree-qualified, experienced professionals, screened and tested for skill and long-term cultural fit with your brokers.
A dedicated Customer Success Manager and People & Culture partner look after the relationship on both sides, so your team stays engaged and aligned.
We handle the employment, HR, IT, and compliance infrastructure. You keep control of the work, and get back capacity to grow.
Real results, real partners. Discover how businesses like yours solved challenges and grew with us.
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