Mayflower Consulting Case Study
Discover how Mayflower Consulting enhanced its operations and team dynamics by partnering with hammerjack for offshore staffing solutions in technical communications.
Read more




RG146 Tier 2 Certified

✔ Draft complex risk profiles
✔ Analyse policy coverage gaps
✔ Prepare risk management reports
✔ Manage complex claim disputes
✔ Formulate renewal retention strategies
✔ Ensure strict regulatory compliance




Insurance Administration Support
Processing Support
Senior Processing Support
Junior Broker Support
Senior Data Processor
Claims Processing Support
Renewals Coordinator
Admin Support
Tell us where your team is stretched and we'll build the support around how your brokers actually work.

Process policy endorsements
Generate new business quotes
Maintain client CRM records
Lodge initial insurance claims
File required compliance documentation
Prepare insurance renewal documents
RG146 Tier 2 Certified

Draft complex risk profiles
Analyse policy coverage gaps
Prepare risk management reports
Manage complex claim disputes
Formulate renewal retention strategies
Ensure strict regulatory compliance

Calculate claim settlement figures
Verify policy coverage details
Process approved claim payments
Update claim status records
Identify potential insurance fraud
Manage external vendor networks

Reconcile insurance accounts
Follow up unpaid premiums
Assist with BAS preparation
Prepare month-end journal entries
Process underwriter monthly payments
Process broker commission statements

Process client invoices
Update general ledger
Draft trustee resolutions
Match purchase orders
Prepare and reconcile financial statements
Prepare billing analyses
Insurance Administration Support
Processing Support
Senior Processing Support
Junior Broker Support
Senior Data Processor
Claims Processing Support
Renewals Coordinator
Admin Support
These are the functions brokers ask for most, but the model isn't fixed. Tell us where your team is stretched and we'll build the support around how your brokers actually work.
We start with where your team is stretched, then build a plan around your budget, timeline, and the roles that would give you the most room.
Our in-house recruiters source degree-qualified, experienced professionals, screened and tested for skill and long-term cultural fit with your brokers.
A dedicated Customer Success Manager and People & Culture partner look after the relationship on both sides, so your team stays engaged and aligned.
We handle the employment, HR, IT, and compliance infrastructure. You keep control of the work, and get back capacity to grow.
Certified secure workspaces
Retention keeps knowledge in-house
Best Workplaces in SE Asia
Replacement guarantee
Certified secure workspaces
Retention keeps knowledge in-house
Best Workplaces in SE Asia
Replacement guarantee
See how businesses like yours solved capacity challenges and grew with hammerjack.
Mayflower Consulting Case Study
Discover how Mayflower Consulting enhanced its operations and team dynamics by partnering with hammerjack for offshore staffing solutions in technical communications.
Read more
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