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HEALTHCARE

CREATE CAPACITY TO

care for more patients

Dedicated offshore medical administration specialists who carry the billing, claims and patient coordination load, so your practitioners and front desk can stay with the people in front of them.
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Practitioner calendar
Tuesday 14 October
26 booked · 2 open
Dr Lee · GP
Dr Patel · Physio
8:00
9:00
10:00
11:00
12:00
J.M · Standard consultItem 23 · Bulk billed
A.R · Care plan reviewItem 732 · 30 min
New booking · TelehealthBooked by your VA · 9:58am
Open slot
K.T · Initial assessmentItem 10960 · 45 min
S.W · Follow-upHealth fund · HICAPS
D.N · Rehab sessionPre-admission forms sent
Medicare & health fund claims
128
Claims lodged this week
Paid112
Pending12
Rejected4
Avg days to payment2.1
Lodged same day96%
4 rejections fixed & resubmitted
New referral · Cardiology
Patient intake complete
2 duplicate records mergedSent
MRJSAC+2
Your practice team
Billing · Claims · Front desk
Today's billing
Invoices & claims
Employee · Manila
JM
Standard consult
Item 23
$42.85Bulk billed
KT
Initial assessment
HICAPS · Bupa
$95.00Paid
RL
Specialist referral
Item 104
$166.50Resubmit
HEALTHCARE

create capacity to

CARE FOR MORE PATIENTS

Practitioner calendar
Tuesday 14 October
26 booked · 2 open
Dr Lee · GP
Dr Patel · Physio
8:00
9:00
10:00
11:00
12:00
J.M · Standard consultItem 23 · Bulk billed
A.R · Care plan reviewItem 732 · 30 min
New booking · TelehealthBooked by your VA · 9:58am
Open slot
K.T · Initial assessmentItem 10960 · 45 min
S.W · Follow-upHealth fund · HICAPS
D.N · Rehab sessionPre-admission forms sent
Medicare & health fund claims
128
Claims lodged this week
Paid112
Pending12
Rejected4
Avg days to payment2.1
Lodged same day96%
4 rejections fixed & resubmitted
New referral · Cardiology
Patient intake complete
2 duplicate records mergedSent
MRJSAC+2
Your practice team
Billing · Claims · Front desk
Today's billing
Invoices & claims
Employee · Manila
JM
Standard consult
Item 23
$42.85Bulk billed
KT
Initial assessment
HICAPS · Bupa
$95.00Paid
RL
Specialist referral
Item 104
$166.50Resubmit
Dedicated offshore medical administration specialists who carry the billing, claims and patient coordination load, so your practitioners and front desk can stay with the people in front of them.
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300+
Businesses Helped
1k+
Skilled Professionals
20 days
Avg time to hire
97%
Staff Retention
ROLES WE STAFF

MEDICAL ROLES WE CAN FILL FOR YOU

Whether you're clearing a billing backlog, taking pressure off a stretched front desk, or getting your practitioners out of paperwork, we build you a dedicated support function of pre-vetted specialists who have medical administration experience.
hammerjack | Healthcare roles explorer

Billing Specialist

Gets patients billed and claims paid, so the practice gets paid faster.

What they handle

  • Raise and issue patient invoices
  • Process rebate and fund claims
  • Reconcile daily payments

Data Specialist

Keeps patient records accurate, complete and free of duplicates.

What they handle

  • Maintain patient records
  • Validate data accuracy
  • Clean and merge duplicate files

Virtual Assistant

Handles the admin around each consult so practitioners can focus on patients.

What they handle

  • Manage practitioner calendars
  • Answer patient calls and emails
  • Prepare consult documentation

Patient Coordinator

Keeps appointments, referrals and admissions moving for every patient.

What they handle

  • Book and confirm appointments
  • Coordinate referral pathways
  • Prepare pre-admission paperwork

Claims Specialist

Lodges claims, checks eligibility and fixes the ones that come back.

What they handle

  • Lodge patient claims
  • Check patient eligibility
  • Resolve rejected claims

More medical roles we staff

  • Practice Administrator
  • Medical Receptionist
  • Medical Scribe
  • Medical Transcriptionist
  • Rostering Coordinator
  • Medical Records Officer
  • Referrals Coordinator
  • Practice Accounts Officer

What would your team cost?See the offshore cost of each role in our salary calculator. Role not listed? We can build it.

Calculate my team cost
ROLES WE STAFF

HEALTHCARE roles we can fill for you

Whether you're clearing a billing backlog, taking pressure off a stretched front desk, or getting your practitioners out of paperwork, we build you a dedicated support function of pre-vetted specialists who have medical administration experience.
hammerjack | Healthcare roles explorer

Billing Specialist

Gets patients billed and claims paid, so the practice gets paid faster.

What they handle

  • Raise and issue patient invoices
  • Process rebate and fund claims
  • Reconcile daily payments

Data Specialist

Keeps patient records accurate, complete and free of duplicates.

What they handle

  • Maintain patient records
  • Validate data accuracy
  • Clean and merge duplicate files

Virtual Assistant

Handles the admin around each consult so practitioners can focus on patients.

What they handle

  • Manage practitioner calendars
  • Answer patient calls and emails
  • Prepare consult documentation

Patient Coordinator

Keeps appointments, referrals and admissions moving for every patient.

What they handle

  • Book and confirm appointments
  • Coordinate referral pathways
  • Prepare pre-admission paperwork

Claims Specialist

Lodges claims, checks eligibility and fixes the ones that come back.

What they handle

  • Lodge patient claims
  • Check patient eligibility
  • Resolve rejected claims

More medical roles we staff

  • Practice Administrator
  • Medical Receptionist
  • Medical Scribe
  • Medical Transcriptionist
  • Rostering Coordinator
  • Medical Records Officer
  • Referrals Coordinator
  • Practice Accounts Officer

What would your team cost?See the offshore cost of each role in our salary calculator. Role not listed? We can build it.

Calculate my team cost
HOW IT WORKS

Offshore that works. Real leverage.

icon_start_with_you
Understanding what you are solving for

We start with where your team is stretched, then build a plan around your budget, timeline, and the roles that would give you the most room.

icon_dedicated_account_manager
Finding the right talent

Our in-house recruiters source degree-qualified, experienced professionals, screened and tested for skill and long-term cultural fit with your brokers.

icon_smooth_setup
Full support for you and your staff

A dedicated Customer Success Manager and People & Culture partner look after the relationship on both sides, so your team stays engaged and aligned.

icon_new_hire_goes_live
Get real offshore value

We handle the employment, HR, IT, and compliance infrastructure. You keep control of the work, and get back capacity to grow.

DATA YOU CAN TRUST US WITH

Your client data stays protected

Practices handle health records, billing details and patient financial data every day, and the obligations that come with them do not travel. We run ISO 27001 certified, supervised workspaces, so privacy is never the trade-off for capacity.
ISO 27001

Certified secure workspaces

97%

Retention keeps knowledge in-house

Fortune 100

Best Workplaces in SE Asia

6-month

Replacement guarantee

DATA YOU CAN TRUST US WITH

Your client data stays protected.

Practices handle health records, billing details and patient financial data every day, and the obligations that come with them do not travel. We run ISO 27001 certified, supervised workspaces, so privacy is never the trade-off for capacity.
ISO 27001

Certified secure workspaces

97%

Retention keeps knowledge in-house

Fortune 100

Best Workplaces in SE Asia

6-month

Replacement guarantee

Let's talk

Tell us where your team is stretched. We'll map the roles, the costings, and the timeline, no lock-in required.