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HEALTHCARE

CREATE CAPACITY TO

care for more patients

Dedicated offshore medical administration specialists who carry the billing, claims and patient coordination load, so your practitioners and front desk can stay with the people in front of them.
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HEALTHCARE

create capacity to

CARE FOR MORE PATIENTS

Dedicated offshore medical administration specialists who carry the billing, claims and patient coordination load, so your practitioners and front desk can stay with the people in front of them.
Website Header
300+
Businesses Helped
1k+
Skilled Professionals
20 days
Avg time to hire
97%
Staff Retention
ROLES WE STAFF

MEDICAL ROLES WE CAN FILL FOR YOU

Whether you're clearing a billing backlog, taking pressure off a stretched front desk, or getting your practitioners out of paperwork, we build you a dedicated support function of pre-vetted specialists who have medical administration experience.
Medical Virtual Assistant

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✔ Manage practitioner calendars

✔ Answer patient calls and email 

✔ Prepare consult documentation

✔ Process referrals and results

✔ Keep practice inboxes clear

Medical Billing Specialist


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✔ Raise and issue patient invoices

✔ Process rebate and fund claims

✔ Reconcile daily payments

✔ Follow up unpaid accounts

✔ Prepare billing reports
Medical Claims Specialist


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✔ Lodge patient claims

✔ Check patient eligibility

✔ Resolve rejected claims

✔ Track claim payment status

✔ Prepare claims reporting
Medical Patient Coordinator

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✔ Book and confirm appointments

✔ Coordinate referral pathways 

✔ Prepare pre-admission paperwork

✔ Manage waitlists and recalls

✔ Follow up on post-care check-ins
Medical Data Specialist

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✔ Maintain patient records

✔ Code clinical data accurately

✔ Clean and merge duplicate files

✔ Run data quality checks

✔ Prepare compliance reporting
More Roles We Staff
Common support functions we build teams around

Practice Administrator

Medical Receptionist

Medical Scribe

Medical Transcriptionist

Rostering Coordinator

Medical Records Officer

Referrals Coordinator

Practice Accounts Officer

Looking for a role that isn't listed?


These are the functions practices and care providers ask for most, but the model isn't fixed. Tell us where your team is stretched and we'll build the support around the admin your clinical people should never have been doing.

Build my team
ROLES WE STAFF

HEALTHCARE roles we can fill for you

Whether you're clearing a billing backlog, taking pressure off a stretched front desk, or getting your practitioners out of paperwork, we build you a dedicated support function of pre-vetted specialists who have medical administration experience.
Looking for a role that isn't listed?


Tell us where your team is stretched and we'll build the support around how your brokers actually work.

Build my team
More medical roles we staff
Common support functions we build teams around.

Practice Administrator

Medical Receptionist

Medical Scribe

Medical Transcriptionist

Rostering Coordinator

Medical Records Officer

Referrals Coordinator

Practice Accounts Officer

Looking for a role that isn't listed?

These are the functions practices and care providers ask for most, but the model isn't fixed. Tell us where your team is stretched and we'll build the support around the admin your clinical people should never have been doing.

Build my team
HOW IT WORKS

Offshore that works. Real leverage.

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Understanding what you are solving for

We start with where your team is stretched, then build a plan around your budget, timeline, and the roles that would give you the most room.

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Finding the right talent

Our in-house recruiters source degree-qualified, experienced professionals, screened and tested for skill and long-term cultural fit with your brokers.

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Full support for you and your staff

A dedicated Customer Success Manager and People & Culture partner look after the relationship on both sides, so your team stays engaged and aligned.

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Get real offshore value

We handle the employment, HR, IT, and compliance infrastructure. You keep control of the work, and get back capacity to grow.

DATA YOU CAN TRUST US WITH

Your client data stays protected

Practices handle health records, billing details and patient financial data every day, and the obligations that come with them do not travel. We run ISO 27001 certified, supervised workspaces, so privacy is never the trade-off for capacity.
ISO 27001

Certified secure workspaces

97%

Retention keeps knowledge in-house

Fortune 100

Best Workplaces in SE Asia

6-month

Replacement guarantee

DATA YOU CAN TRUST US WITH

Your client data stays protected.

Practices handle health records, billing details and patient financial data every day, and the obligations that come with them do not travel. We run ISO 27001 certified, supervised workspaces, so privacy is never the trade-off for capacity.
ISO 27001

Certified secure workspaces

97%

Retention keeps knowledge in-house

Fortune 100

Best Workplaces in SE Asia

6-month

Replacement guarantee

PROOF, NOT PROMISES

Real results, real partners

See how businesses like yours solved capacity challenges and grew with hammerjack.

LET'S TALK

READY TO GIVE YOUR team TO BREATHE?

Tell us where your team is stretched. We'll map the roles, the costings, and the timeline, no lock-in required.
LET'S TALK

READY TO GIVE YOUR BROKERAGE ROOM TO BREATHE?

Tell us where your team is stretched. We'll map the roles, the costings, and the timeline, no lock-in required.