Morco Fresh is a national supplier of fresh produce with a network of growers across Australia. Established in 2006, the business now employs more than 230 people and supplies leading franchises, catering kitchens, and Emirates’ catering division.
Opportunity
As the company expanded, Morco Fresh relied on local staff to manage finance and accounting. But with growth came challenges:
- Inconsistent processes across multiple locations
- Increasing costs tied to onshore resourcing
- A need for greater efficiency and structure to stay competitive in the fresh food sector
Group Financial Controller, Mark Kabbara, recognised the need to build a more consistent and scalable finance function that could support Morco Fresh’s growth into the future.
Strategy
After running a formal tender process, hammerjack was selected as the right partner. The goal was to:
- Build a dedicated offshore finance team covering accounts payable, payroll, reconciliations, and compliance
- Ensure the offshore team acted as a true extension of Morco Fresh, not a separate service
- Manage the transition carefully to avoid disruption and establish consistency across the organisation
Solution
hammerjack provided Morco Fresh with a managed offshore team in the Philippines, supported by Sydney-based transition specialists. For the first three months, hammerjack staff worked side by side with local employees to learn processes and integrate smoothly.
Key elements included:
- Dedicated service delivery management and regular reporting
- Alignment with Australian time zones and holidays for seamless operations
- A change management process that ensured communication and workflows stayed consistent across teams
Results
By partnering with hammerjack, Morco Fresh achieved:
- A consistent internal finance structure across the organisation
- Improved payroll performance and reporting accuracy
- Better communication and transparency across teams
- Cost savings compared to onshore resourcing
- Increased employee satisfaction and stronger HR management
- A scalable finance team that grows with the business
Client Testimonial
“Prior to using hammerjack, we relied on onshore resources for our accounting and financial needs. As the business grew, we needed to position Morco Fresh for the future by streamlining our internal structure and processes.
With hammerjack’s Managed Service Solution, we’ve elevated payroll performance, improved communication, and built a dedicated offshore team that feels like an extension of our brand. It doesn’t feel like outsourcing — just part of our team.”
— Mark Kabbara, Group Financial Controller, Morco Fresh
With a stronger, more consistent finance function in place, Morco Fresh is well-positioned for future growth. Offshore support has enabled the business to reduce costs, improve efficiency, and stay competitive in a demanding industry.
Looking to streamline your finance operations while supporting growth? hammerjack can help you build the right team.
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