A Beginner's Guide to Business Back Office Support
Learn how Australian businesses build scalable business back office support, protect margins, and scale smoothly with ethical, people-first offshore staffing.
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Reduce Costs
Your margins are under pressure from rising labor costs, overhead, or competitive pricing.
Scale Quickly
You need to scale fast but can’t find, afford, or onboard local talent quickly enough.
Free up your Core Team
Your team is stretched, spending time on tasks that don’t move the needle.
Add Capability
You want to innovate, but daily delivery can’t stop.
Your team
Our support system
Built for long-term retention
Structured support, fair rewards, and ongoing engagement from day one
Recognised workplace quality
Certified Great Place to Work, included in the 2025 Fortune 100 Best Companies to Work For in Southeast Asia
Proven team stability
93 percent staff retention compared to typical industry ranges of 60 to 80 percent
Trusted by the people who work here
4.6 Glassdoor rating with 91 percent recommending hammerjack
We align on what you need
Right model, right fit, right setup.
We find the right talent for you
We source and screen. You decide.
Your staff works directly with you
Your team, your tools, your time.
We support and engage your team
Fully supported so your team performs.
Staff Direct Costs
- ✔ Basic salary and allowances
- ✔ Government mandated benefits
- ✔ Paid time off credits
- ✔ Health and life insurances
- ✔ Staff retention incentives
Fixed Service Fee
- ✔ You keep control
- ✔ We hire and support
- ✔ Full compliance without compromise
- ✔ An extension of your HR
- ✔ An extension of your IT
Your Monthly Investments
- ✔ No bonds
- ✔ Locally invoiced
- ✔ No hidden charges
- ✔ All inclusive
Budgeting to Hire Staff in the Philippines
Discover clear salary benchmarks, mandatory on-costs, and total cost of ownership to accurately budget when hiring staff from the Philippines.
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Insurance Broker Virtual Assistant Support
Learn how outsourced staff for insurance brokers helps broking leaders cut admin tasks, protect margins, and scale with ethical, people-first offshore staffing.
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