We are seeking an experienced, proactive and driven Telesales Executive to join our team. The successful candidate will focus on business development, lead generation, appointment setting, and customer account management.
DUTIES AND RESPONSIBILITIES
- Industry Research & Contact Building: Use the iLink platform to research and build contact lists by industry (Transport, Freight and Logistics, Bus and Coach, Civil Construction, Rental and Hire, Utilities and Infrastructure, Mobile Workforce and Trades, etc.).
- Lead Generation: Identify and generate new business opportunities through cold calling and appointment setting.
- Cold Calling & Appointment Setting: Set qualified appointments for the sales unit Manager for prospects with 10+ vehicles and manage your own pipeline of smaller deals (0–10 vehicles).
- Brochure Distribution: Send out brochures and product information to potential clients.
- Qualification: Qualify customer requirements and match them with appropriate products and services.
- Customer Engagement: Maintain and build relationships with customers through regular retention calls, being responsible to develop and maintain a call cycle.
- Sales Forecasting & Pipeline Management: Track and manage your sales activity and pipeline, ensuring accurate sales forecasting.
- Quote and Tender Writing: Preparation and submission of quotes and tenders.
- Meetings & Notes: Attend online meetings as required and document keynotes and actions.
- Performance Tracking: Plan and track sales activity, setting goals and measuring performance against KPIs, using the iLink platform.
QUALIFICATIONS
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Proactive, self-motivated, and eager to learn and grow in a fast-paced environment.
- Deep understanding of sales principles and customer service practices.
- 2 to 5 Years of Sales Experience is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
- Excellent organizational and time management skills, with a strong ability to self-manage.
- Ability to work independently and as part of a team.
What’s in It for You:
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!)
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that’s dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.