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Guide To Training Virtual Assistants Successfully

The rise of the digital age has brought with it an increased demand for flexibility and innovation in the workplace. Among the solutions that have emerged is the virtual assistant (VA), a remote professional who can undertake a range of administrative, creative, or technical tasks to support businesses.

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hammerjack Achieves Stellar 97% Employee Retention Rate

Employee turnover was sky-high in 2023 and looks like it’s set to stay that way in 2024.

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7 Steps To Ensure You’re Hiring The Best Offshore Team For Your Business 

If you’re like most business owners, you want to find ways to cut costs and increase efficiency. One way to do this is by outsourcing certain tasks to offshore teams. But how can you be sure that you’re hiring the right team? Here are some tips to help you make the right decision.

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Virtual Assistants: Is Full Time or Hourly Better? 

In today’s business ecosystem, chances are you’ve probably heard of Virtual Assistants (VAs) and Outsourcing. VAs are remote professionals skilled in handling a variety of administrative, technical, or creative tasks allowing many business owners and executives to streamline their operations. With the Philippines standing out as a goldmine of talent, the true challenge of business is not on deciding whether to outsource, but in selecting the best model for their needs. So should you opt for a full-time VA or an hourly arrangement? 

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4 Ways To Improve Customer Experiences Through Outsourcing

There is no doubt that providing excellent customer service is essential for the success and growth of any organization. While many companies concentrate on in-house strategies to enhance their customer service capabilities, outsourcing has emerged as a viable and advantageous option.

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Sales and Marketing Capabilities You Can Outsource

Some perceive outsourcing as being associated with administrative tasks, but it’s important to know that it extends to various aspects of business operations, including sales and marketing.

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How to Structure a Powerful Sales Team Through Outsourcing Offshore

The sales team is the backbone of any successful business. These are the people responsible for generating revenue, securing new clients, and ensuring the company’s long-term growth. It is essential to have a sales team that is not only skilled but also passionate about what they do. Building such a team, however, can be a challenge. Recruitment, training, and retention of talented staff are often difficult and time-consuming tasks. That’s where outsourcing comes in. In this article, we will look into how our outsourcing services can help you manage your sales team and empower them to do their best work.

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Dedicated Offshore Staff for the Finance Industry

Picture this: You’re in the heart of the finance industry, where every decision can make or break a company’s wealth. In this rapidly changing world, having a team solely dedicated to managing financial matters can be a game-changer. This is where dedicated staffing comes in.

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What Makes hammerjack Different?

With the myriad of companies available, it can be difficult to determine which one will officially partner with your business. We are an industry leading global outsourcing firm offering comprehensive, customisable services that will give your business the competitive edge it needs in today’s market. Our clients recognise us for our innovative approach and cost-effective solutions that increase productivity while reducing costs.

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Hammerjack in Clark — An Emerging Technology And Outsourcing Hub In The Philippines.

As the most established corporate sector and economic engine in the Philippines, Metro Manila has long been the country’s top outsourcing location. But there’s another city in the Philippines that is emerging as a premier outsourcing destination.

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What Is Candidate Ghosting And How To Avoid It?

You’ve been through the whole interview process, decided on your top candidate and sent out an offer letter—sounds like a slam dunk right? Wrong. For many employers these days ghosting is becoming more common than ever before with 10-20% increasing over last year alone!

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Six Misconceptions About Outsourcing Debunked

The topic of outsourcing can quickly stir some pretty emotive and polarized opinions. As the CEO of an outsourcing advisory firm, I’ve seen ethical issues debated ranging from low wages, globalization, job losses and even whether outsourcing works. While these are important points to consider, I’ve also seen that there’s a lot of preconceptions — and even more misconceptions — about what exactly outsourcing is and how it can be incorporated into a business.

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Knowledge-Transfer and Offshore Staff – What You Need To Know

With so many businesses exploring offshore Business Process Outsourcing (BPO) programs, it’s more important than ever to ensure that the knowledge and information that you provide is shared in an optimal way…

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Outsourcing vs. Offshoring – Cost, Quality, and Efficiency

Outsourcing is the broad term for the use of a third party for any function of your business. You need to get a job accomplished, either as a one-off or on a regular basis, and you get an individual or team from outside of your regular staff to complete the task. It is unspecific in terms of whether that skill provider is domestic or international, one person or more. It simply refers to the movement of work from within your full-time team to a supplier external to your business.

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Risk Management in Outsourcing: How hammerjack Mitigates Potential Challenges for Your Business

Outsourcing has become a prevalent practice in today’s landscape, offering companies the opportunity to increase productivity, efficiency, and cost-savings. However, despite its effectiveness, outsourcing still carries potential risks that must be effectively managed effectively to prevent challenges from affecting your business.

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How to Leverage Outsourcing to Increase Website Conversion Rate

Converting website visitors into paying customers or engaged leads is crucial for online success. While there are multiple strategies to boost conversion rates, one approach stands out for its efficiency, expertise, and cost-effectiveness: outsourcing.

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Your Outsourcing Options Compared

Successful business owners throughout Australia are always seeking to leverage any available advantages to get the highest levels of product or service quality, whilst making sure that costs don’t blow out. For many such executives, outsourcing some of their business functions to an external supplier presents exactly this kind of opportunity.

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Outsourcing in the Age of Automation

Outsourcing is the process of hiring an external company or contractor to perform a business process or task that is typically done in-house. It has been a popular business practice in Australia, with the Philippines being a major outsourcing destination due to the country’s large pool of highly skilled and English-speaking workforce. However, with the rise of automation, the outsourcing landscape from Australia to the Philippines has been changing. This article examines the current state of outsourcing in the age of automation and the future of outsourcing from Australia to the Philippines.

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Emerging Digitalisation Trends Revolutionising the Financial Sector

The financial sector has always been a hotbed for innovation and rapid growth. In recent years, digitalisation has become the driving force behind many of these advancements, reshaping the industry’s landscape and creating new opportunities for businesses and consumers alike. As financial institutions continually strive to provide better services and products, embracing digital transformation is no longer an option but a necessity.

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Offshore Staff – Costs Explained

Outsourcing has emerged as a popular strategy for businesses seeking to reduce costs and tap into global talent pools. However, before embarking on the outsourcing journey, it is crucial to understand the various costs associated with the process. This article will provide a comprehensive breakdown of the most common outsourcing expenses/fees. By understanding these costs, businesses can make informed decisions about whether outsourcing is the right approach for their needs. 

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Labor Laws in the Philippines You Should Know

If you’re thinking of outsourcing some work to the Philippines, it’s important to be familiar with the country’s labor laws. While most are similar to those in other countries, there are a few that are unique to the Philippines. Here are 10 of the most important ones.

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