As Virtual Assistant, you will be a trusted advisor and expected to support an executive role, proactively and effectively within the business.
DUTIES AND RESPONSIBILITIES
Main Responsibilities
- Email and calendar management
- Management and coordination of agendas for 1:1, direct report meetings, and the like
- Minute taking for meetings
- Managing diaries and making sure the right and complete people were invited to the meeting
- Assist in reports and documents
- Putting necessary reports
- Updating and maintaining client details
- Prepare client letter templates
- Maintain confidentiality and use a high degree of discretion
- Oversee internal administration processes and system upkeep.
- The organisation of functions, events, and other ad hoc celebrations throughout the year
Adhoc Tasks
- Tasks deemed necessary to ensure excellent customer experience as determined by management.
QUALIFICATIONS
Product Knowledge
- Bachelor’s/College Degree in Business Administration, Management, or other related discipline is a plus, but not required
- At least 2-3 years of experience as a Virtual Assistant with in a similar industry
- Strong analytical and computer (primarily Outlook, Excel, and Teams) skills
- Strong oral and written communication skills
- Detail-oriented, always able to provide accurate and high-level quality work
- Ability to manage multiple priorities while remaining focused on quality and delivery
- Good administrative and organizational ability
- Ability to learn quickly and think ahead
- High level of empathy and mindfulness
- Works collaboratively and as part of a team building genuine relationships
- Provides systematic and dependable follow-up, as well as a high level of organization and preparedness
- Maintains workflow under pressure and in a fast-paced, high-profile work environment
- Accountability – always following up and staying ahead of the game
- Ability to think strategically and execute quality output under tight deadlines
- Strong time-management skills and presentation skills
Customer Focus
- Actively seeks to understand and deliver client needs, expectations, and levels of satisfaction
- Able to maintain good relationships with clients and other stakeholders
- Proactively seeks solutions for clients
- Experience in working with an Australian company is a plus
