f you don’t have a plan when outsorcing offshore, it could end in disaster.
hammerjack Director and Country Manager Andrew Mault, shares his insights on the importance of developing a plan once you’ve decided to outsource offshore. In this first in a series of videos, Andrew highlights the top 5 points to consider when building an outsourced team overseas:
identify which tasks & functions to move
install checkpoints & milestones
clearly state roles & responsibilities
set the budget
Andrew has been working in the BPO industry for 14 years and has been in the Philippines for 6 years. His expertise enables business to seamlessly move offshore and to grow their business with outsourcing.
Click on the video below to watch in full detail.