Category: Uncategorized

Microsoft offers a unique approach that empowers security professionals with both cloud-native SIEM and XDR tools from a single vendor.

Microsoft is releasing a new annual report, called the Digital Defense Report, covering cybersecurity trends from the past year. This report makes it clear that threat actors have rapidly increased in sophistication over the past year, using techniques that make them harder to spot and that threaten even the savviest targets.

A comprehensive guide on the what, when and how to outsource for your small business.

Whether simple monthly bank reconciliations, big taxation functions, or full-time finance staff, outsourcing can give any business owner the benefit of having these tasks done to free your time and level the playing field for small businesses.

IT services and support outsourcing has been around for quite a while now and has enabled even small to medium businesses to build and nurture relationships with customers digitally. Outsourced IT roles and support is the option many go for, and for good reason.

Check out these best practices for driving your business as we get clearer glimpses of what the new normal looks like. Adapt and pivot, cashflow, and smarter way of working.

We’ve never seen a crisis with such unique challenges as the COVID-19 pandemic. Shifting to a work from home set up and managing remote workers has challenged businesses of all sizes. Here are the 4 steps we did to successfully transition in less than a week.

With over 72% of people now working from home, virtual events such as webinars have become the leading forum to connect and promote products, services, and solutions. Here are top tips how to get your webinar or virtual event started.

Whether you have thought about it or not, now more than ever, accounting firms and bookkeeping businesses across the country are making the move offshore.

Technology and accountants – especially in Australia – work together almost inseparably now. Where do accountants stand now that AI (artificial intelligence) is in every business aspect?

Expert outsourcing with skilled people, best processes, and latest technology is what we’re bringing to ABE this year! Drop by Stand B13 and let’s catch up.

How can you set the right targets and KPIs to meet in 2020?

Managing quality is a necessary priority and should be based on measuring the ability to meet the needs and expectations around a set of service agreements or measurable outcomes and milestones.

Big or small, the holiday season is probably the busiest time for businesses! Check out these tips for business owners and entrepreneurs on how to ease the holiday stress.

 The holidays are no reason to not get ahead for the next year! Planning ahead and looking at different strategies and approaches early to achieve goals can make the difference between growing or closing your business in 2020.

The end of the year is here and for many Australian small businesses now is the perfect time to start preparing for a successful Christmas and holiday season. Whether you’re already putting the finishing touches on your preparations or just getting started, here are some reminders of things to consider in the coming weeks.

The partnership will leverage Hammerjack’s established contact center capabilities and deliver an omni-channel experience to consumers while leveraging existing AutoDeal technologies that are currently used by more than 350 car dealers in the Philippines.

The holidays are fast approaching. With all the busyness, is customer experience your priority? Here are a few tips to improve customer experience during the holiday season.

For firms looking to expand, enter new markets or develop additional product lines, it’s important to look ahead and explore both the positives and potential difficulties your business might face.

A Business Process Outsourcing (BPO) company can be the difference between struggling for growth or accelerating for success. What should you look for in a BPO?