The Accounts Receivable Officer is responsible for ensuring billing functions are performed accurately and on time. The role is responsible for the full invoice lifecycle to ensure all customers are invoiced correctly within the required timeframes.
DUTIES AND RESPONSIBILITIES
Main Responsibilities
- Generate daily customer invoices (approx. 2500 invoices per month) and monthly reconciliation
- Maximise cashflow through effective collection procedures
- Accurate allocation of customer receipts, EFT, and Paypal including daily bank reconciliation
- Customer account/contract set-up and credit check
- Maintain customer website including uploading supporting documents, invoices and maintaining reasonable billing cycles
- Follow up and coordinate the resolution of any unprocessed credits and overdue invoices
- Attend to customer enquiries and resolve invoice discrepancies
- Monthly debtor review including recommendation for overdue accounts
- End of month reporting and adhoc duties as requested
QUALIFICATIONS
- Certificate/TAFE qualifications in bookkeeping/accounting or other related business administration or equivalent business experience is advantageous
- Ability to read and understand financial information and easily identify issues and know how to solve them
- Exceptional customer service and dispute resolution skills
- Strong desire to learn and can-do attitude
- High level of attention to detail with a passion for completing quality work to the right standard every time
- Intermediate to advanced MS Office Skills including Excel and Outlook
- Working knowledge of SAP is required
- Excellent verbal and written communication skills with ability to liaise with various stakeholders
- Ability to work independently under pressure in a collaborative team environment
