As Executive Assistant, you will be a trusted advisor and expected to support multiple senior manager and executive roles, proactively and effectively within the business.
DUTIES AND RESPONSIBILITIES
Main Responsibilities
• Management and coordination of agendas for 1:1 and direct report meetings.
• Write error-free, eloquent emails and letters.
• Proactively source sales meet with potential customers and set appointments.
• Maintain confidentiality and use a high degree of discretion.
• Full responsibility for day-to-day operations of the executive management function.
• Oversee internal administration processes and system upkeep.
• Organisation of functions, events, and other ad hoc celebrations throughout the year.
• Coordinate travel and accommodation requirements.
• Minute taking for meetings.
• Office Coordination, general office support, and other building matters when required.
Account Management
• Be professional/courteous/polite in all communications.
• Raise emerging issues, concerns, or areas of opportunity that affect clients’ experience and/or the effectiveness and efficiency of processes.
• Maintain a high level of quality and efficiency on all tasks managed by observing best practices and utilizing available tools.
• Ensure attendance, participation, and cooperation during knowledge transfer sessions and other meetings.
Ad hoc Tasks
• Tasks deemed necessary to ensure excellent customer experience as determined by management.
QUALIFICATIONS
• Product Knowledge
o Bachelor’s/College Degree in Business Administration, Management, or other related discipline is a plus, but not required.
o At least 3 years of experience as an Executive Assistant with stakeholder management skills.
o Strong analytical and computer (primarily Outlook, Excel, and Teams) skills
o Familiarity with software such as Pylon, Foambay, and/or Procore is an advantage.
o Strong English oral and written communication skills
o Detail-oriented, always able to provide accurate and high-level quality work.
o Ability to manage multiple priorities while remaining focused on quality and delivery.
o Good administrative and organizational ability.
o Ability to learn quickly and think ahead.
o High level of empathy and mindfulness
o Works collaboratively and as part of a team building genuine relationships.
o Provides systematic and dependable follow-up, as well as a high level of organization and preparedness.
o Maintains workflow under pressure and in a fast-paced, high-profile work environment.
o Accountability – always following up and staying ahead of the game.
o Ability to think strategically and execute quality output under tight deadlines.
o Strong time-management skills and presentation skills
o Hard working and passionate about career and making a difference.
• Customer Focus
o Actively seeks to understand and deliver client needs, expectations, and levels of satisfaction.
o Able to maintain good relationships with clients and other stakeholders.
o Proactively seeks solutions for clients.
o Experience in working with an Australian Solar company or similar field is a plus.
