Virtual Assistant (SLI0001)

As Executive Assistant, you will be a trusted advisor and expected to support multiple senior manager and executive roles, proactively and effectively within the business.


Main Responsibilities

• Management and coordination of agendas for 1:1 and direct report meetings.

• Write error-free, eloquent emails and letters.

• Proactively source sales meet with potential customers and set appointments.

• Maintain confidentiality and use a high degree of discretion.

• Full responsibility for day-to-day operations of the executive management function.

• Oversee internal administration processes and system upkeep.

• Organisation of functions, events, and other ad hoc celebrations throughout the year.

• Coordinate travel and accommodation requirements.

• Minute taking for meetings.

• Office Coordination, general office support, and other building matters when required.

Account Management

• Be professional/courteous/polite in all communications.

• Raise emerging issues, concerns, or areas of opportunity that affect clients’ experience and/or the effectiveness and efficiency of processes.

• Maintain a high level of quality and efficiency on all tasks managed by observing best practices and utilizing available tools.

• Ensure attendance, participation, and cooperation during knowledge transfer sessions and other meetings.

Ad hoc Tasks

• Tasks deemed necessary to ensure excellent customer experience as determined by management.


• Product Knowledge

o Bachelor’s/College Degree in Business Administration, Management, or other related discipline is a plus, but not required.

o At least 3 years of experience as an Executive Assistant with stakeholder management skills.

o Strong analytical and computer (primarily Outlook, Excel, and Teams) skills

o Familiarity with software such as Pylon, Foambay, and/or Procore is an advantage.

o Strong English oral and written communication skills

o Detail-oriented, always able to provide accurate and high-level quality work.

o Ability to manage multiple priorities while remaining focused on quality and delivery.

o Good administrative and organizational ability.

o Ability to learn quickly and think ahead.

o High level of empathy and mindfulness

o Works collaboratively and as part of a team building genuine relationships.

o Provides systematic and dependable follow-up, as well as a high level of organization and preparedness.

o Maintains workflow under pressure and in a fast-paced, high-profile work environment.

o Accountability – always following up and staying ahead of the game.

o Ability to think strategically and execute quality output under tight deadlines.

o Strong time-management skills and presentation skills

o Hard working and passionate about career and making a difference.

• Customer Focus

o Actively seeks to understand and deliver client needs, expectations, and levels of satisfaction.

o Able to maintain good relationships with clients and other stakeholders.

o Proactively seeks solutions for clients.

o Experience in working with an Australian Solar company or similar field is a plus.