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4 Efficiency Mistakes You Might Be Making and How to Fix Them

Are you guilty of these efficiency mistakes? Outsourcing can fix these common mistakes and grow your business.

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Captains Sail Their Ships. Do You?

Do you feel like you spend too much time down in the engine room instead of at the helm? By outsourcing you can regain control and direct your business to where it needs to go.

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Try Outsourcing

By outsourcing you reduce the amount of distractions and “noise” you have within your business allowing you think strategically and focus on developing your brand.

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Top 5 Telemarketing Tips to Boost Conversions

Telemarketing is often outsourced and it can be badly done. Here’s our top tips for telemarketing success.

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Email Pet Peeves that You Just Haven’t Realised

In any organization, there will be people who have fallen in-love with their emails that they forget they can pick-up the phone, or just walk to the next room to discuss in person.

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The Statistics Don’t Lie. Why You Need Live Chat

7 reasons why you need Live Chat on your website now

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Introducing hammerjack Lite: An Outsource Solution

Outsourcing your non-core functions does not mean giving up control. hammerjack LITE SOLUTIONS takes the best of our capability and deliver results through an outcome based service model.

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From “being busy” to doing GREAT work in 2 steps

Being busy doesn’t mean you’re not doing good work, the question is how do you do great work?

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Out with the Old, In with the New

What is your Accounting or Bookkeeping practice doing to evolve and get more value to your clients?

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How to run your small business like a BPO

Get ahead of your competition by applying BPO techniques to your small business

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Top 3 Quality Errors Business Owners Make When Outsourcing Offshore

Many businesses fall short on measuring Quality Assurance when outsourcing offshore. These 3 common errors may be costing your business.

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Why Cold Calling Is the #1 Skill You MUST Master to Double Your Income in 2018

Contrary to popular belief, cold calling is still relevant! Find out why.

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How much is an accountant in the Philippines?

If you are considering hiring staff in the Philippines, the cost of the resource is a factor, however its only one small factor. How are you going to drive performance and achieve your objectives and expected outcomes from another country? 

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Everyone is talking about Outsourcing: An Accountant’s Perspective

An outsourced model is a recipe for success, and a foundation to finally build the structure needed to become an advisory, customer focused accounting firm. But as accountants, we need to change our approach.

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Business growth starts with great people followed by processes then technology

In 2016 we embarked on a journey of growth. We couldn’t have done it without our dedicated staff, strong processes, and the latest technology. 2017 will be hammertime!

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Service – Fee Pressure for Accountants

Even when firms are achieving high revenue and customer growth there always seems to be a hand on the ankle trying to pull them down, the hand named “Fee Pressure”. Accountants need to focus on their people, their processes, and technology to deliver great service.

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Is offshoring the same as outsourcing?

Outsourcing and offshoring. What’s the real difference and how will the different options affect your business?

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BPO helps Australian SMEs take flight in a digital world

The cost savings of offshoring certain business processes are well established. Its easier than you think when you use the experts.

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