Executive Assistant (PKF0001)

DUTIES AND RESPONSIBILITIES

Main Responsibilities

• Executive email and calendar management including but not limited to liaison with contact managers.
• Management and coordination of agendas for 1:1, direct report meetings, and the likes.
• Write error-free, eloquent emails and letters.
• Managing diaries and making sure the contact managers were invited on the meeting.
• Assist in reports and documents including formatting and reference checking.
• Making sure the documents are properly laid out before converting to PDF for sending to clients.
• Putting necessary reports.
• Proactively source sales meet with potential customers and set appointments.
• Maintain confidentiality and use a high degree of discretion.
• Full responsibility for day-to-day operations of the executive management function.
• Oversee internal administration processes and system upkeep.
• Organisation of functions, events, and other ad hoc celebrations throughout the year.
• Minute taking for meetings.

Adhoc Tasks

• Tasks deemed necessary to ensure excellent customer experience as determined by management.
  

QUALIFICATIONS
Product Knowledge

• Bachelor’s/College Degree in Business Administration, Management, or other related discipline is a plus, but not required.
• At least 2-3 years of experience as an Executive Assistant with stakeholder management skills in a similar industry.
• Strong analytical and computer (primarily Outlook, Excel, and Teams) skills
• Knowledge with FYI Docs or similar tools
• Strong oral and written communication skills
• Detail-oriented, always able to provide accurate and high-level quality work.
• Ability to manage multiple priorities while remaining focused on quality and delivery.
• Good administrative and organizational ability.
• Ability to learn quickly and think ahead.
• High level of empathy and mindfulness
• Works collaboratively and as part of a team building genuine relationships.
• Provides systematic and dependable follow-up, as well as a high level of organization and preparedness.
• Maintains workflow under pressure and in a fast-paced, high-profile work environment.
• Accountability – always following up and staying ahead of the game.
• Ability to think strategically and execute quality output under tight deadlines.
• Strong time-management skills and presentation skills

Customer Focus

• Actively seeks to understand and deliver client needs, expectations, and levels of satisfaction.
• Able to maintain good relationships with clients and other stakeholders.
• Proactively seeks solutions for clients.
• Experience in working with an Australian company is a plus.