Tag: SME

Did you know that live chat is now the leading digital contact method? Outsourced live chat keeps your business alive.

Check out these 6 essential bookkeeping tips you need to be following. Or consider outsourcing to the bookeeping experts.

Contrary to popular belief, direct marketing still works but it requires expertise and time. Outsourcing your direct marketing to experts paves the way for your business to expand faster and smarter.

Are you guilty of these efficiency mistakes? Outsourcing can fix these common mistakes and grow your business.

Do you feel like you spend too much time down in the engine room instead of at the helm? By outsourcing you can regain control and direct your business to where it needs to go.

By outsourcing you reduce the amount of distractions and “noise” you have within your business allowing you think strategically and focus on developing your brand.

Telemarketing is often outsourced and it can be badly done. Here’s our top tips for telemarketing success.

In any organization, there will be people who have fallen in-love with their emails that they forget they can pick-up the phone, or just walk to the next room to discuss in person.

7 reasons why you need Live Chat on your website now

Outsourcing your non-core functions does not mean giving up control. hammerjack LITE SOLUTIONS takes the best of our capability and deliver results through an outcome based service model.

Being busy doesn’t mean you’re not doing good work, the question is how do you do great work?

What is your Accounting or Bookkeeping practice doing to evolve and get more value to your clients?

Get ahead of your competition by applying BPO techniques to your small business

Hear directly from our customers as to why they choose hammerjack as their dedicated outsource staff partner.

Many businesses fall short on measuring Quality Assurance when outsourcing offshore. These 3 common errors may be costing your business.

Contrary to popular belief, cold calling is still relevant! Find out why.

When leaving a big brand such as AMEX to move to a boutique outsource staff provider, I was apprehensive, excited and totally rejuvenated. The offshore Philippine market was waiting for me.

If you are considering hiring staff in the Philippines, the cost of the resource is a factor, however its only one small factor. How are you going to drive performance and achieve your objectives and expected outcomes from another country? 

Sometimes we need to step back and refocus so our business can grow. Its hard to do in the daily grind but it’s an invaluable lesson in being a successful business.

Staff: Our best resource and biggest challenge. When tough changes need to be made there’s a real skill required in the implementation.